The hotel had a lovely pool area and the staff was incredibly accommodating, arranging various tours and transportation effortlessly.

I had an amazing stay! The staff was incredibly friendly and helpful, offering early check-in and helping with local arrangements. My room was spotlessly clean, with great water pressure and AC. The location was perfect, just a short walk from the bus station and plenty of restaurants. 🌴

The pool area is beautifully designed with two levels and surrounded by lush trees, providing a serene oasis perfect for relaxation.

The air conditioning unit in the room was quite noisy, which disrupted my sleep at times.

The staff arranged a private tour guide for the ruins. The pool needs regular cleaning.

Positive, Everything was perfect during my stay! The team was super helpful, even helping us book extra nights when things changed. My room was spotlessly clean, with great water pressure in the shower and AC to cool down. The location was ideal, surrounded by restaurants and just minutes from major attractions. 🌴

ideal base for exploring waterfalls and parks in palenque

i had a wonderful stay at hotel chablis with clean rooms and friendly staff, and its location makes it easy to visit all the amazing waterfalls like agua azul, just a short drive away, while the stunning parque central is only a pleasant stroll away, perfect for relaxing afternoons.

Super clean rooms. The location is perfect for exploring, just a short drive to the ruins. Wi-Fi could be better, but overall, a solid choice. We'll definitely return!

The hotel had a great atmosphere, and the pool area was perfect for relaxing. We loved the spacious room with two double beds, ideal for our family including our little baby. The nearby shuttle made it easy to explore the ruins and surrounding area.

My kids wished for more breakfast options.

great experience , but minor improvements needed

The staff's attentiveness truly stood out, offering to assist with a doctor on short notice. The hotel location is excellent, located close to several restaurants and shops. Plus, the pool area provided a refreshing retreat after a day of exploring. I particularly enjoyed the serene garden view from my room, which added a nice touch of tranquility to my stay.

However, the breakfast options could be more varied for guests looking to start their day with more choices.

spacious room with fantastic balcony views

refillable water bottles, strong air conditioning

limited breakfast options

The location is fantastic, set on a pleasant street with numerous dining options nearby. The spacious room was comfortable, complemented by beneficial amenities like strong air conditioning and refillable water bottles. A downside was the limited breakfast options. this could be improved to enhance the overall experience. Additionally, some noise issues from the air conditioning unit disrupted sleep during the night. Despite this, the staff's friendliness and willingness to assist, particularly with local tours, made for a pleasant stay.